What are the cost for shipping?
Shipping cost 3,95 euro (Europe)
Outside Europe 17,95 euro.
Shipping is free above €40 (EU) and €100 (Worldwide)
Do I have to pay import duties?
If you order from outside of Europe, there is indeed a possibility that you have to pay import duties. Most of the time small orders come with no extra costs, but this varies from country to country.
From which locations are products being shipped?
At the moment, we only ship from the Netherlands. We work hard on more distribution points worldwide.
Can I send or exchange my product?
If the product does not meet your expectations, you can exchange it for free or get your money back. In such an event, send an email to firstname.lastname@example.org and insert the following information:
- Your original order number, name and email address
- Do you want to trade the item or want your money back?
- What’s the problem? Photos work well to clarify the problem.
- Additional information, f.e. the type of bicycle computer you use.